Please read this policy carefully. This is the Cancellation and Refund Policy of digipals.
We at Digipals believe in 100% of our client satisfaction. If you are not happy with the work we have done for you, we allow each and every client of ours to ask for a refund (excluding ad cost). This refund will be NO QUESTIONS ASKED and will be initiated within 24 hours from our side. The majority of refunds are returned via the original payment method, and the rest will be returned via Direct Bank Transfer.
Please note that we do not offer refunds for any digital products or training programs purchased through our website. All sales of digital products and training programs are final.
You can quickly request a refund by contacting our support team. You can also raise a refund request by emailing our support at himanshu@thedigipals.com with the subject "Requesting for a Refund". When you submit a refund request, each and every campaign managed by us will be paused instantly.
We also offer a "Cancel Anytime Policy" to each and every client of ours so that if they don't want to get locked-in in a contract for a longer time, they can easily cancel it at a "30 Day Advance Notice". For example, if a client signs a contract with us for 3 months and after 1 month, some emergency comes in to them, then they can simply cancel the contract without worrying about anything. When you submit a cancellation request, each and every campaign managed by us will be paused after completing the following month.
Just contact our support at himanshu@thedigipals.com, and we will help you in resolving the issue.